We ship UPS all over the world. For larger orders we use the ABF freight system FREIGHT COLLECT. . We accept a VALAD Visa, Mastercard, or American Express. COD's carry a $15 service charge. COD's over $500 will require a Bank Money order. Personal checks gladly accepted.
Shipping overseas: Peter Henkel, Inc. will not be responsible for any taxes, duties, or surcharges brought forth by any foreign country. We will provide the correct documentation for all overseas orders. Any UPS charges will be PRE-PAID.
Charges incurred by ABF freight/cargo will be FREIGHT COLLECT.
Special Orders : Require a NON-REFUNDABLE deposit of no less than 20% before the item is built or ordered.
Warranty: Our liability for defects in materials or workmanship is limited to free replacement of refund of the original purchase price at our discretion. In addition, Peter Henkel, Inc. will assume no responsisbilityi for incidental or consequential damages caused from insufficient return packaging, improper installation, or damages.
Returns: For all returns, you must contact us via phone 810-748-3600 or email prior to shipping item back to us.
* Product returns are subject to a 20% restocking fee and all FREIGHT or UPS charges.
* Returns will NOT be accepted after 30 days of receipt of merchandise.
* All shipping & handling, prioity mail, UPS or Freight will be charged to the purchaser unless otherwise arranged.
* Defective merchandise will be replaced by us with same.
* Special orders are NOT refundable, including specially built to specs, engines, carburators, struts, propellers, etc.
We, Peter Henkel, Inc, reserve the right to change any policies listed here.
© Copyright 2005 Peter Henkel Inc. All Rights Reserved.
7650 South Channel Drive - Harsens Island, MI 48028